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Refund Policy

Last updated: December 12, 2025

1. Our Commitment

At FindMeetingTime, we want you to be completely satisfied with your subscription. If you're not happy with our service for any reason, we offer a straightforward refund policy.

2. 14-Day Money-Back Guarantee

You have 14 days from the date of purchase to request a full refund on any subscription payment. This applies to:

  • Monthly subscription payments
  • Annual subscription payments
  • First-time purchases and renewals

No questions asked. If FindMeetingTime isn't the right fit for you, we'll refund your payment in full.

3. How to Request a Refund

To request a refund, simply send an email to:

refunds@findmeetingtime.com

Please include:

  • The email address associated with your account
  • Your approximate purchase date
  • (Optional) Brief reason for the refund — this helps us improve

4. Refund Processing

  • Refunds are typically processed within 3-5 business days
  • The refund will be credited to your original payment method
  • You'll receive an email confirmation once the refund is processed

5. After a Refund

Once your refund is processed:

  • Your Pro subscription will be downgraded to the Free plan
  • You'll retain access to your existing events
  • Events exceeding Free plan limits will remain accessible but you won't be able to create new events until you're within the limits

6. Subscriptions Outside the Refund Window

If you request a refund after the 14-day window:

7. Chargebacks

We encourage you to contact us directly for refunds rather than filing a chargeback with your bank. Direct refund requests are processed faster and help us maintain a sustainable service for all users.

8. Questions?

For any questions about our refund policy, email us at refunds@findmeetingtime.com or use the chat support widget in the application.